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X lite softphone download mac2/25/2024 ![]() Keep you headset plugged into your PC USB port now so that you will be able to answer calls on your headset.ĭialling out on your Softphone to test for the first time: ![]() Click on your headset make and model and then click OKĥ. A drop down menu will display if you click on the blue button at the end of the Microphone field and it will pick up the name and model of your headset - please make sure you have your headset plugged into your Mac.Ĥ. Click on Headset mode button - as shown above in blue.ģ. Click on the option Devices along the Top menu – see screenshot example below:Ģ. To display the number key pad you must click on the Yellow Handset symbol at the bottom and then the number pad will appear as shown below:ġ. Now you can see the summary of the line you have set up as shown below:ġ. Proxy Address: Enter in the Address field.ħ. Make sure that 'Register with Domain and receive calls' option is ticked If you need any help with this please click here.ĭisplay Name: Enter your name or business name Password: Enter your 5 digit VoIP password - click here to see where to find this. User ID: Enter your VoIP 6 digit extension number - click here to see where to find this. A pop up will appear for you to enter your VoIP phone line settings as shown below: Click on Account Settings as shown below in red:Ĥ. The X-Lite softphone will open up as shown below:ģ. Click on the X-Lite icon on your home screenĢ. Once the softphone has finished downloading you will see an X-Lite icon on your desktop, please follow the instructions below to set up with your new VoIP line:ġ. Please click here to download the free softphone for Mac users: How to set up your VoIP line on X-Lite softphone for Mac Only: You could try setting up a STUN server to try and get around firewall issues - go to the Topology tab inside Account settings and where you see the server address field enter: (please contact our Support Helpdesk if you need to find out the name of the CRM domain).Solution home VoIP - Using 3rd Party Softphones VoIP Softphone - on PC or MAC How to set up your VoIP line on X-Lite Softphone for Mac users only Please find some links below to the free versions:Ĥ. If using the free version of X-Lite it could be due to this because it is not the commercial version (as they want payment but you should be able to download a free version to test beforehand). Macs may be set to only allow installation from Mac Store, Please enable installs in System Preferences -> Security and Privacy -> General Tabģ. Visit the X-Lite Support page: and search on this issue to find answers.Ģ. You could also try disabling the QoS setting on your router which is under Options -> Advanced Menu -> Quality of Service.Īlternatively you could try the following options:ġ. If the firewall suggestion does not resolve it - You can also try connected directly to your cable/dsl modem and bypass your router to determine if the router is causing this problem. Try disabling any firewall software you have running on your desktop. There are a number of reasons for this but they could be caused by:ġ. If you are getting a 408 error from X-Lite this means you are not receiving any response from the sip registration server that you are attempting to connect to with X-Lite. ![]() Solution home VoIP - Using 3rd Party Softphones X-Lite Softphone issues - Troubleshooting Getting a 408 error from X-Lite when setting up on Mac
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